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The option is useful and popular because it means that end-users can continue to work in a familiar space. The option replaces earlier methods to map SharePoint document libraries to drives. The Sync option, in both OneDrive For Business and SharePoint Online, allows content in those locations to be synced to and then accessed directly from File Explorer (Windows) or Finder (MacOS). In summary, both options are useful and likely to be popular but a range of records management related capability in SharePoint is neither visible nor accessible in File Explorer. This post explains the difference between Sync and Add shortcut to OneDrive and the potential impacts both of these options may have on managing records. While syncing only syncs to File Explorer or Finder, a short cut to OneDrive also makes the library or folder accessible from the browser version of OneDrive, the OneDrive mobile device app, and File Explorer/Finder. As the name suggests, this creates a shortcut in OneDrive for Business to a SharePoint library or folder. In 2021, Microsoft added the option to ‘ Add shortcut to OneDrive‘ from a SharePoint library or folder via the browser but not (yet) from the Files tab in Teams. Both of these can be accessed from the Chats (ODfB) and Team channels files (SPO) tabs in MS Teams.īoth OneDrive for Business and SharePoint (including via the Files tab in Teams) include the option to Sync content to Windows File Explorer or iOS Finder, allowing end-users to access both from a familiar interface. Microsoft 365 provides two primary locations for end-users to create and capture document type content – OneDrive for Business (‘my files’) and SharePoint Online (‘our files’). Also, one MacOS user noted that if there are problems with the sync on those devices, it is sometimes easier just to delete the app and re-install it.
#Onedrive for business folder sync update
UPDATE 30 June 2022: Based on feedback and some live troubleshooting with MacOS users, I have changed the text to read MacOS instead of iOS.
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